MOGLEA ONLINE SHOP TERMS OF SERVICE

Please read these carefully, if you have any doubt or suggestion you can contact us always through shop@moglea.com and we’ll be glad to help you.

Remember, these terms and conditions apply to all orders placed by the client with Moglea at Moglea.com. By placing your order you enter into an agreement with us and accept our terms & conditions.

Moglea reserves the right to modify these terms and conditions any time.

SHIPPING TIMING

All orders will ship within 1-2 business days. We ship all orders using the most cost effective service via USPS First Class or Priority Mail.

Estimated shipping turnaround:
USA: 3-5 business days
Mexico and Canada: 5-10 business days
International: 10-15 business days

Please email shop@moglea.com or call 712.304.0797 if you need to expedite your order. Next Day Air services are available for an additional fee.

IMPORTANT INFO FOR INTERNATIONAL CUSTOMERS

Please take into account that international shipments outside the USA might have some additional duties fees and taxes once the shipment reaches your country. Moglea cannot control or predict these charges, it is our client’s responsibility to pay any additional taxes, duties and customs fees.

We recommend you request information at your local customs office in order to calculate any eventual additional fees.

In the case you refuse to receive the order because of the unexpected additional fees, Moglea reserves the right to charge you both depart and return shipment costs as well as the additional fees generated by the customs.

The shipping fees will be added to your order during the check out process and might change depends on which country your order is shipped to.

SHIPPING POLICY

The shipping cost of your order will be automatically calculated depending on the weight of the total order.

The delivery periods are calculated from payment confirmation and more info about the timing of your shipment is available from shop@moglea.com.Preparation for deliveries takes place within 1 business day. Delivery times given at any time by Moglea will always be informative and guidelines, not being binding for Moglea

Our delivery periods are approximate and are exempt from exceptional circumstances or force unforeseen causes. In the event of any such exceptional circumstances occurring, Moglea will contact you as soon as possible.

The delivery of your order will be made to the address placed in your order, if for some reason the delivery were delayed, we’ll inform you as soon as possible, also in case the stock of any article is not available.

Moglea will not be liable for delay that is beyond our reasonable control. Moglea will not be liable either for the acts of the courier companies that it uses for making the delivery of its products at any time.

The couriers will make two attempts at delivery to the address stated and your order will be returned to Moglea after these two attempts, should they be unsuccessful. In this last case, Moglea reserves the right to collect or withhold any sum due for compensation of damages which it has undergone as a result of the impossibility of delivering the goods.

It’s in Moglea’s interest to ensure your satisfaction with the service rendered, for which reason we will make every effort to follow up the commitments taken on with you.

If the parcel is damaged when it arrives, please contact us within 24 hours and we will contact the courier company.

PLACING ORDERS

For the Moglea online shop you have to register as a user on our website and complete the fields in the login section. Once you are a Moglea member, you may check the history of your account at any time.

Moglea does not take any liability in any form for mistakes, omissions or errors given by the user. Moglea is not responsible for any additional fees incurred to fix errors by the customer. When your account has been created, you will have access to a menu with options.
To place your order, please select the products and quantities you wish to purchase and add them to the basket. You can review your basket before completing your order.

To complete your order you must go through the on-line purchasing procedure and accept payment, clicking on the option for confirming your card data.

After formalizing this step you will receive an email confirming from us the acceptance of the order.

Moglea will supply the products subject to their availability. If the products are available, you will receive an automatic e-mail providing information regarding all the stages in preparation of your order.

Consequently, if it were impossible to supply the products included in the order made for any reason, Moglea will give you information about alternative products with similar features, quality and price, reserving you the right to accept the replacement product that Moglea offers you.
If you are not interested in the product offered by Moglea, we will proceed to refund any amount which you have paid.

For each order you’ll always be informed about the status. You will also get an email confirmation on the address indicated in your account details.

PRICES POLICY

All of our prices are in US dollars. The prices of the products are as specified on our website and Moglea reserves the right to modify these at any time. Shipping costs and customs duties and fees are not included in the price.

PAYMENT

The only payment methods we accept is credit card or Paypal. If there is an error during the payment process with your credit card, you will immediately receive an e-mail to inform you of the error. In that case, the payment will not be processed and your order will be put into standby. You will need to get in touch with us through our email service in order for us to determine a course of action regarding your order.

RETURNS

Returns are accepted within 7 business days. Product must be returned in unopened condition for a full refund. Any used or altered merchandise will not be accepted.Items listed in our SALE section are considered final sale and may not be returned.

All returns will be billed a $5.00 return fee. Once product is received, we will refund the order, less the return fee.

Please contact shop@moglea.com for a return authorization and to receive a return label.

COPYRIGHT

Moglea reserves all the intellectual property rights connected to all and any part of this website, also for any act of reproduction, distribution or public disclosure is expressly forbidden.

All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, is the property of Moglea and protected by international copyright laws.

COMPANY INFORMATION

Moglea LLC
2061 215th Street
Audubon, Iowa USA
50025 / 712.304.0797